Customer Support

Do you have questions about your policy? Hear something in the news or from a family member or acquaintance that you want to ask someone about? Can’t find what you’re looking for on our website? No problem! Our customer support center can help solve your challenges, no matter how small.

You can call one of the following numbers Monday through Friday, 8:00 
8:00 p.m. Eastern Time:

  • Individual Life Products: 1-800-778-2255 (Term, Universal Life, and Variable Life insurance)
  • Intermediate & Weekly Premium Policies: 1-800-575-7780 (Intermediate and Weekly Premium policy numbers generally begin with the letter M or contain nine digits)

Securities are offered by Pruco Securities, LLC (member SIPC).


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